RENT-A-SITE

:: What is the process?

The Rent-A-Site process has 5 steps:

Sign up
Once you contact us to say you want to proceed with a website, we will email you a copy of our Service Agreement and an invoice for the $863.50 deposit. Once we receive the signed Agreement and your deposit (which we fully refund if you are not happy with the draft design as outlined in Step 3 below), we will contact you by phone to discuss the design of your site.

Phone Interview
A consultant will contact you to discuss your requirements in sufficient detail to begin a draft design concept. We will establish the primary purpose of the site, who your target market is and what materials are available for use on the site e.g. logo, photos, brochures etc.

Creation of Design Concept i.e. a draft design
Once we have received your materials (which a courier will pick up AT OUR EXPENSE), we will begin a draft design. Normally this consists of the front page, including logo and appropriate images, and a specimen interior page layout. We then post it to a private address on the web for you to view and await your feedback and alterations. We will work with you until you are happy with the design OR YOUR MONEY BACK!

Progress Payment and Site Content
Once you are happy with the draft design, a progress payment of $880.00 is due and we then proceed to complete the content of the site. Again you are invited to make comments, alterations etc. However, we do not allow changes to the design concept at this stage because it has already been given final approval.

Publication to your web address
Your business is now online! Once your site is "live" the final account falls due.

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:: How do I arrange a site update?

The easiest way to request a change to your website is to send us an email. Simply note the text changes and attach any images you would like added.

What if you need to send us some brochures or other printed material???

Sending material to us couldn't be easier! There's no need to go to the post office - simply send us an email or give us a call on 1300 THE LAD and we'll arrange for a courier to pick up the package from your premises... and we'll pay the courier charges!

* FREE COURIER SERVICE AUSTRALIA-WIDE *

Once the material has been added to the site and you're happy with the result, we'll also return it to you by courier.

We are happy to take phone calls to discuss changes but ask that you confirm the changes by some other medium. This helps to avoid misunderstandings and places less reliance on memories.

Under some circumstances it may be possible to arrange a visit by a consultant to discuss changes. A minimum call-out fee of $165 applies.

We place a high priority on updates and halt other work if necessary. Your update will be online within 24 hrs. When it is done, we send you a confirming email. If you don’t receive that email within 24 hrs you should ring us. It may mean we never received your original request.

 

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