SiteCare - Website Maintenance - FAQs

Are unlimited updates too good to be true?

We offer unlimited "reasonable" updates on our basic package of up to 10 pages and up to 20 photos. By "reasonable" updates we mean changes that could be considered maintenance of the website...and we will happily do them whenever you need them.

In other words, replacement of photos, announcement of a monthly special, stocktake sale or an initiative to add value for customers e.g. a hints page. We are trying to make it easy and economical for you to proactively use your website as a marketing tool.

It does not cover the addition of a large number of new pages, setting up or changing a large photo gallery (over and above the initial 20 photos) or a redesign of the look and feel of the site. Those activities would normally be charged according to the time taken or by fixed quote at the outset.

By "unlimited" we mean we will do them whenever you want them. If you changed some prices today and had to change some again tomorrow, no problem. If someone wanted changes every day ... we do have a problem!

Our clients understand we can only offer this service for a fixed price if we all use our commonsense!

Updates are easy. Just send your changes to us via email, fax or post. Unlimited changes to content is what iShowroom is all about!

If you have sensitive or bulky material to send us, contact us and we will arrange a courier service to pick up your material and return it when the job is done - AT NO COST TO YOU. For important update material, we offer a

* FREE COURIER SERVICE AUSTRALIA-WIDE *

The advantages of the update service for our clients are:

No Content Management Systems (CMS) to learn
No software programs to purchase
No salaries or design fees to pay
No experience necessary
HUGE SAVING IN TIME . . . WE DO IT ALL FOR YOU!

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Can I add ecommerce later on?

The LAD will be happy to help you when your business is ready to take its website to the next step ... connecting a shopping cart.

When it comes to selling online, you will probably want an online catalogue, a purchasing mechanism (the cart) and a secure way to accept payment details.

We offer a comprehensive eCommerce package that includes that functionality and can be customised to suit your exact requirements.

We can arrange for the underlying database of product details to be updated from your own computer using just your browser at home. Alternatively, we will undertake the full maintenance of the site for you.

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How will people find my site?

The main ways your customers will find your site is via your existing marketing and through the search engines.

If you add your web address to your stationery, your Yellow Pages ad, your company vehicles etc, they can then look you up on the web. In short, wherever you put your phone number - put your web address!

We have offer four online marketing services to enable people can find your site.

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How will my business keep up with technology?

There are many other options that can be added to a website which may become important if your business is to stay competitive in the future.
Keeping up with technology... and your competition!

By outsourcing your website with The LAD, you will be able to keep abreast of new technologies and be confident that you're making the most of your online presence.

Read more >>

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SiteCare - Website Maintenance - FAQs

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